OVERVIEW
PublicStuff is an online and mobile system that enables agencies to deliver better services and improve communications. In a time when organizations are dealing with the conflicting challenge of providing consistent services and decreasing budgets, allocating resources based on actual demand and efficient communication is critical. Our platform allows agencies to effectively manage requests by integrating the voice of the masses into our powerful workflow and analytic software.

Solution
PublicStuff is an online suite of tools available for the general public and agencies to utilize. Our product line includes:

• Online Portal: An online portal for the public to report and request services from a variety of organizations. Users can support existing requests, upload images, view completed activities, get updates on service requests, and receive alerts. The portal can also be embedded on external websites via a customized widget.
• Management Software: the management interface used by municipal staff to see resident requests, manage workflow, and track requests through completion.
• Mobile Applications: Capabilities provided through the online portal is available in our custom iPhone, Blackberry, and Android applications. Requests can also be submitted via SMS text messaging or by dialing our toll-free number. These mobile applicants can be custom-branded for cities. Our software is also available via mobile applications.

The Platform
PublicStuff is built as a software-as-a-service (SaaS) platform, requiring no dedicated hardware purchase, no significant upfront expense for software licensing, and no on-site staff required to maintain the solution. As a Saas solution all of your data is constantly backed-up and up-to-date offsite.

• Free Web Applications: Download our free web and mobile applications that anyone can access and use for free. Get your services and information up and online within days, and start leveraging web 2.0 to let users tell you what their most urgent service requests are.
• Results Based Communication: Manage online communications and data with nothing to install. Begin managing staff and resident communications with real data analytics, improve internal processes, access real time trends so you can anticipate budgeting and better utilize your workforce.
• Save Resources: PublicStuff can be configured and ready for your site in just a few hours, with no dedicated hardware resources required, and no upfront outlay for software purchase. One affordable monthly fee includes any required setup, hosting, offsite data storage and backup, and ongoing support. PublicStuff's software as a solution model helps organizations cut costs and reduce call volume, allowing constrained staff the ability to focus on the jobs they need to do.